Privacy Policy
Cassian Films Inc. ("we," "us," or "our") respects your privacy and is unconditionally committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, use, maintenance, and disclosure of information collected from users (each, a "User") of the cassianfilms.com website ("Site") and our related video production services.
1. Information We Collect
We may collect, use, store, and transfer different kinds of personal data about you, which we have categorized as follows:
- Identity Data: includes first name, last name, title, company name, or similar identifiers.
- Contact Data: includes billing address, business address, email address, and telephone numbers.
- Financial Data: includes bank account and payment card details processed through our secure third-party payment gateways (e.g., Stripe). We do not store full credit card numbers on our servers.
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: includes granular information about how you use our website, products, and services, collected via analytics tools (e.g., Google Analytics, Meta Pixels).
- Marketing and Communications Data: includes your preferences in receiving marketing from us and your communication preferences.
2. How We Collect Your Data
We employ various methods to collect data from and about you, including through:
- Direct Interactions: You may provide Identity, Contact, and Financial Data by filling in forms, booking consultations, executing contracts, or corresponding with us by post, phone, email, or otherwise.
- Automated Technologies: As you interact with our Site, we automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies, server logs, web beacons, and similar technologies.
- Third Parties & Public Sources: We may receive personal data about you from various third parties, including analytics providers (such as Google), advertising networks, and search information providers.
3. How We Use Your Personal Data
We strictly process your personal data under lawful bases. We will use your data in the following circumstances:
- Contractual Necessity: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., delivering video production services).
- Legitimate Interests: Where it is necessary for our legitimate business interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., improving our Site, preventing fraud, direct B2B marketing).
- Legal Obligation: Where we must comply with a legal or regulatory obligation (e.g., tax reporting, law enforcement requests).
4. Data Security & Breach Protocols
We have implemented rigorous technical and organizational security measures designed to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Access to your personal data is restricted to employees, agents, contractors, and third parties who have a strict business need to know and are subject to stringent confidentiality obligations.
In the unlikely event of a suspected personal data breach, we have procedures in place to deal with the incident and will notify you and any applicable regulator of a breach where we are legally required to do so within 72 hours of discovery.
5. Data Retention & Destruction
We will retain your personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, tax, accounting, or reporting requirements. By law, we must keep basic information about our clients (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being clients for tax purposes. Upon expiration of the retention period, data is securely destroyed or irreversibly anonymized.
6. Third-Party Links & Data Sharing
We may share your data with trusted third-party service providers (such as hosting providers, CRM platforms, and payment processors) who process data on our behalf. These third parties are bound by strict data processing agreements. We do not sell your personal data to data brokers. This Site may include links to third-party websites or plug-ins. Clicking on those links may allow third parties to collect data about you. We do not control these third-party websites and are not responsible for their privacy practices.
7. International Data Transfers
As a US-based company, your data will be processed in the United States. If you are accessing our Site from the European Economic Area (EEA), the UK, or other regions with laws governing data collection and use, please note that we may transfer your data to the US. We ensure a similar degree of protection is afforded to it by utilizing approved safeguards such as Standard Contractual Clauses (SCCs).
8. California Privacy Rights (CCPA / CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) grant you specific rights regarding your personal information. You have the right to request access to specific pieces and categories of personal information we have collected, the right to request deletion of your data, the right to correct inaccurate data, and the right to opt-out of the "sale" or "sharing" of your personal information (as defined by California law). Cassian Films does not sell personal information. To exercise your rights, submit a verifiable consumer request to the contact details below. We will not discriminate against you for exercising your CCPA rights.
9. GDPR Rights for EU/UK Residents
Under the General Data Protection Regulation (GDPR), residents of the EEA and the UK possess the right to: request access to personal data, request correction or erasure, object to processing, request restriction of processing, and request data portability. To exercise these rights, contact us directly. You also retain the right to lodge a complaint with your local supervisory authority.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our designated Data Protection Officer:
Cassian Films Inc.
Data Protection Officer
226 N Front St #203
Wilmington, NC 28401
Email: cody@cassianfilms.com
Phone: +1 919-267-0242
